Effective Date: July 16, 2025
At Red Cape Coaching, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or communicate with us. By accessing our site or using our coaching services, you agree to the terms outlined below.
Please read this policy carefully to understand how your information is handled.
- Who We Are
Red Cape Coaching is a professional life and mindset coaching service based in Marlton, NJ, operated by Tony Watts, CPC, ELI-MP, CFEI, ACC. We provide personal development coaching, mindset support, and career transition guidance in both in-person and online formats.
- Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:
2.1 Personal Identification Information
- Full Name
- Email Address
- Phone Number
- Mailing Address (if required for invoicing or documentation)
- Age (for eligibility, if applicable)
2.2 Scheduling and Session Information
- Preferred appointment dates and times
- Services selected
- Notes provided during booking or sessions
2.3 Payment Information
We use secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card or banking information on our servers.
2.4 Website Usage Data
When you visit our website, we may collect:
- IP Address
- Browser type
- Device type
- Pages visited
- Duration of visit
- Referring website or search engine
2.5 Communication Records
We may retain records of communications via email, contact forms, appointment requests, or phone consultations for follow-up and service improvement.
- How We Use Your Information
We use your personal information for the following purposes:
- To schedule and confirm coaching sessions
- To deliver coaching services effectively
- To send reminders, updates, and follow-ups
- To respond to your inquiries or feedback
- To process payments and send receipts
- To personalize your coaching experience
- To improve our website and services
- To comply with legal obligations or resolve disputes
We do not sell, rent, or trade your information with third parties.
- Sharing Your Information
We only share your information under the following conditions:
- Service Providers: We may share necessary data with trusted vendors like payment processors or scheduling platforms (e.g., Calendly) solely to support our operations.
- Legal Requirements: We may disclose information when required to comply with legal obligations, court orders, or government requests.
- With Your Consent: If you approve a testimonial, we may publish it with your first name and last initial.
We never share sensitive coaching notes or session content without your explicit written permission.
- Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve user experience, track usage patterns, and analyze site performance.
You may set your browser to refuse cookies or alert you when they’re being used. However, some features of the site may not function properly without cookies.
- Data Storage and Security
We take your privacy seriously and implement appropriate technical and organizational measures to protect your data.
- Coaching session notes and client records are stored securely with restricted access.
- Our website is protected with HTTPS encryption.
- Third-party services used (e.g., Stripe, Calendly) follow industry-standard security and privacy practices.
Despite our efforts, no method of transmission or storage is 100% secure. By using our services, you acknowledge and accept this inherent risk.
- Email Communication
When you book a session, sign up for a newsletter, or submit a form, we may use your email address to send:
- Appointment confirmations and reminders
- Coaching follow-up communications
- Occasional newsletters or updates
You can unsubscribe from marketing emails at any time using the “unsubscribe” link provided in those emails.
- Your Rights and Choices
You have the right to:
- Request access to your personal data
- Request corrections or updates to inaccurate information
- Request deletion of your data (unless legally required to retain it)
- Withdraw consent for email communications
- File a complaint with a data protection authority (if applicable in your region)
To exercise any of these rights, please contact us directly.
- Children’s Privacy
Red Cape Coaching does not knowingly collect or solicit personal data from individuals under the age of 18 without parental or guardian consent. If we become aware that we’ve collected data from a minor, we will promptly delete it.
- Third-Party Links
Our website may contain links to third-party websites or tools (e.g., payment gateways, video platforms). We are not responsible for the privacy practices or content of these sites. We recommend reviewing their individual privacy policies before sharing your data.
- Policy Updates
We may update this Privacy Policy periodically. When we do, the revised version will be posted on this page with a new effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
- Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us:
Red Cape Coaching
Marlton, NJ
Phone: (609) 365-0103
Email: [email protected]
Thank you for trusting Red Cape Coaching. We are committed to protecting your privacy while helping you grow with purpose, confidence, and clarity.
